Kurts: Mobile Platform for DIY Tool Rent
A partnership that resulted in product ownership
Kurts is a spin-off of a German family business, Kurt Köning, with more then 500 employees, operating in the construction industry since 1932. Kurt Köning approached us with an idea to expand their business with an entirely new business model: 365, 24/7 access to DYI construction tools and equipment, powered by a Mobile App.
Together with Kurt Köning we created the first tool sharing service worldwide, operated fully by a Mobile App, with very simple and easy processes, already functioning throughout Europe.
Scope: UI & UX Design
Workshops and brainstorming
The biggest challenge was figuring out how to seamlessly connect the digital kurts product and physical kurts toolboxes to give customers a remarkable omnichannel experience. While creating the app, we focused on easy tool pickup and return processes. By simplifying this part of the flow, we ensured that users could feel confident about the next steps and be delighted with how easy it is to pick up their necessary tools.
© 2020 Kurt König
The app is tailored to meet specific requirements in various geographic markets including supporting different currencies and rounding rules, market-specific payment providers, translations and other adaptation to legal regulations.
Innovative tariff system
Tariff system for short term leases applies the best rate depending on the time used. This way the customers only pay for what they actually use.
A third-party API integration
The app uses several third-party API’s (payment methods, ID verification) to ensure a seamless customer experience.
The innovation was introduced to the public at the Mobile World Congress Expo in 2018. It received Germany’s Digital Champions Award’19 for digitising the regional economy.
The product is fully operating in Germany, and further expansion is planned across Europe.
Franchising allows an efficient Kurt’s tool-renting service adoption throughout many locations
”We are extremely satisfied with TeleSoftas performance and very happy about the result. TeleSoftas has been an essential part of creating an outstanding start for the kurts© product.”